Our Commitment to Customer Service
We want all our customers to be completely satisfied with their dealings with D. G. Controls Ltd. If there’s anything we can do to improve your experience with us then please let us know.
If you’ve been a customer for some time you might feel a bit awkward giving us bad news but please don’t. Good, bad or ugly, we’d like to hear it, because we’d rather have the chance to put things right than lose you as a customer.
You might have ideas about what we should add to our product range, or to improve what we do and how we do it - please tell us those too.
And unlike some companies that ask for feedback but never seem to do anything with it, we’re committed to taking notice of everything we receive. When you submit feedback, it goes into our CustomerSure tracking system, which ensures we act on it and helps us all to learn from it.
08:30 to 17:00 : Monday
08:30 to 17:00 : Tuesday
08:30 to 17:00 : Wednesday
08:30 to 17:00 : Thursday
08:30 to 15:30 : Friday